Bed Bath & Beyond

Dead

1971–2023

The 20% off coupon was the only thing keeping people in the store. Then they stopped sending coupons.

Industry Retail
Headquarters Union, NJ
Founded 1971
Died 2023
Peak employees 65,000
Peak revenue $12.4B (2018)
Cause of death Mismanagement

Bed Bath & Beyond was the store you went to with a fistful of those blue 20% off coupons that never seemed to expire. The chain pioneered the 'big box specialty' format for home goods, stacking merchandise floor to ceiling in a deliberate attempt to overwhelm customers with selection. It worked. At its peak, the company operated over 1,500 stores and generated $12.4 billion in revenue.

CEO Mark Tritton, hired from Target in 2019, killed the golden goose. He replaced popular national brands with cheap private-label alternatives that nobody wanted, gutted the coupon program, and remodeled stores with a sterile aesthetic that removed the deliberate chaos that was the brand's entire identity. Same-store sales cratered.

The meme stock mania of 2021 briefly inflated the stock price, but the fundamentals were terminal. Bed Bath & Beyond filed for bankruptcy in April 2023 and liquidated all remaining stores. Overstock.com bought the brand name and briefly renamed itself to Bed Bath & Beyond before reverting back. The name now exists as a redirect on a website. Even as a zombie, it couldn't stick.

Timeline

1971

Warren Eisenberg and Leonard Feinstein open first store in Springfield, NJ

1992

Goes public; rapid expansion begins

2013

Operates 1,500+ stores; dominant in home goods

2019

Mark Tritton becomes CEO; begins controversial transformation

2020

Replaces national brands with private-label products; customers revolt

2021

Becomes meme stock; price spikes but fundamentals worsen

2023

Files Chapter 11 in April; liquidates all stores

2023

Overstock.com buys brand name; briefly renames itself

mismanagementretail2020s