Montgomery Ward

Dead

1872–2001

Invented the mail-order catalog. Couldn't invent a reason to keep existing.

Industry Retail
Headquarters Chicago, IL
Founded 1872
Died 2001
Peak employees 61,000
Peak revenue $5.3B (1997)
Cause of death Irrelevance

Montgomery Ward invented the mail-order catalog in 1872, creating the template for how Americans would buy things for the next century. Aaron Montgomery Ward's single-page price list grew into a 540-page 'wish book' that brought consumer goods to rural America. The company also created Rudolph the Red-Nosed Reindeer as a 1939 marketing promotion.

Ward's fatal mistake came after World War II. While Sears aggressively expanded into suburban shopping malls, Ward's CEO Sewell Avery predicted a post-war depression and hoarded cash instead of expanding. The depression never came. By the time Ward's caught up, Sears and JCPenney had locked up the best mall locations.

The company limped through decades of decline, filed for bankruptcy in 1997, emerged briefly, then filed again in 2000. All 250 remaining stores closed by May 2001. The 128-year-old company that invented American consumer retail simply outlasted its reason to exist.

Timeline

1872

Aaron Montgomery Ward creates the first general merchandise mail-order catalog

1900

Revenue exceeds $8 million; catalog reaches millions of rural homes

1939

Creates Rudolph the Red-Nosed Reindeer as a holiday marketing promotion

1946

CEO Sewell Avery hoards cash anticipating post-war depression; Sears expands instead

1997

Files first Chapter 11 bankruptcy

2000

Files second bankruptcy; announces liquidation

2001

Last stores close in May; 128 years of retail history end

irrelevanceretaildepartment-stores2000s